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Terms & Conditions

These terms govern your use of our offerings, whether as a visitor, customer, or partner, and outline the mutual responsibilities between you and Nexilra Technologies Private Limited.

1. Acceptance of Terms

By accessing or using Nexilra’s website, software, products, or services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.

Your continued use of our services constitutes acceptance of any modifications to these terms. We recommend reviewing this page periodically for updates.

2. Company Overview & Services

Nexilra Technologies provides intelligent, end-to-end digital transformation services designed to empower businesses with cutting-edge technology solutions.

Web & E-commerce Solutions

Enterprise Solutions

AI & Automation

Mobile & Cloud Services

3. Eligibility & User Requirements

To use our services and enter into agreements with Nexilra Technologies, you must meet the following criteria:

Age Requirement

Must be at least 18 years old or have legal guardian consent

Legal Authority

Have the authority to enter into binding contracts on behalf of yourself or your organization

Lawful Purpose

Use our services only for lawful business purposes and comply with all applicable regulations

Jurisdiction

Be legally permitted to use our services in your jurisdiction

4. User Obligations & Responsibilities

As a user of Nexilra’s services, you agree to maintain the highest standards of conduct and comply with the following obligations:

Accuracy

Provide accurate, complete, and up-to-date information in all interactions and documentation

Compliance

Comply with all applicable laws, regulations, and industry standards relevant to your business

Security

Maintain the security of your accounts, passwords, and access credentials

Cooperation

Provide timely feedback, approvals, and necessary resources for project completion

Integrity

Not interfere with service integrity, performance, or security measures

Respect

Respect intellectual property rights of Nexilra and third parties

5. Intellectual Property Rights

All content, trademarks, logos, graphics, source code, methodologies, and platform technologies provided by Nexilra are owned by Nexilra Technologies Private Limited or its licensed partners, and are protected by copyright, trademark, and other intellectual property laws.

Important Notice

You may not reproduce, distribute, modify, or create derivative works without express written permission from Nexilra Technologies. Unauthorized use may result in legal action and immediate termination of services.

Client-Owned vs. Nexilra-Owned IP

Upon full payment, clients retain ownership of their business data and content. However, Nexilra retains rights to methodologies, frameworks, and reusable code components developed during the project lifecycle.

6. Service Terms & Deliverables

Nexilra customizes every solution based on a defined scope of work (SOW) or formal service agreement. All delivery timelines, milestones, specifications, and pricing structures are outlined in detailed project proposals.

Project Scope

All projects begin with a comprehensive scope definition to ensure clear expectations and deliverable specifications

⏱Timeline Management

Delivery timelines are based on client feedback responsiveness and resource availability

Change Requests

Scope changes require written approval and may affect timelines and pricing

Quality Assurance

All deliverables undergo rigorous testing and quality assurance before final delivery

Client Responsibilities Include:

7. Payment Terms & Conditions

Our payment structures are clearly defined in project proposals or subscription agreements. Unless explicitly stated otherwise in your specific agreement:

Standard Payment Structure

Advance Payment

50% advance payment is required before project commencement to secure resources and begin development

Final Payment

Remaining balance is due on or before final delivery and project handover

Late Payments

Late payments may attract interest charges or result in service suspension until payment is received

Refund Policy

All fees are non-refundable unless explicitly agreed upon in writing for specific circumstances

Accepted Payment Methods

We accept payments via bank transfer, UPI, credit/debit cards, and other secure electronic payment methods as specified in your invoice.

8. Confidentiality & Data Protection

Both Nexilra Technologies and our clients agree to maintain strict confidentiality regarding sensitive business information, technical specifications, and proprietary data shared during the course of our professional relationship.

Information Security

All confidential information is protected using industry-standard security measures and access controls

Team Access

Only authorized team members with project-specific needs have access to client confidential information

Documentation

Confidential information is clearly identified and handled according to agreed-upon protocols

Legal Compliance

Disclosure may occur only when legally required or with explicit written mutual consent

9. Limitation of Liability

While Nexilra Technologies strives for excellence in all our deliverables, we maintain specific limitations on liability to ensure fair and reasonable risk distribution:

Nexilra shall not be held liable for:

Maximum Liability

Our maximum liability is limited to the total fees paid for the specific service or project in question, regardless of the nature of the claim.

10. Termination Conditions

Either party may terminate the service agreement under specific circumstances, with appropriate notice and settlement procedures:

Nexilra’s Right to Terminate

Client’s Right to Terminate

Termination Procedures

Upon termination, all outstanding invoices must be settled, confidential information returned, and intellectual property rights transferred as per the original agreement. Work completed up to the termination date will be delivered based on payment status.

11. Third-Party Tools and Services

To deliver comprehensive solutions, Nexilra may integrate various third-party APIs, services, libraries, and platforms. While we ensure quality integrations and follow best practices, we cannot guarantee the continuous availability or data policies of external services.

Integration Responsibility

Clients are responsible for maintaining their own accounts and licenses with third-party services. Nexilra will provide integration support but cannot be held liable for third-party service limitations or changes.

12. Privacy Policy Compliance

Your use of Nexilra’s website and services is governed by our comprehensive Privacy Policy, which details how we collect, store, process, and protect your personal and business data.

We are committed to maintaining the highest standards of data protection and comply with applicable privacy regulations including GDPR and applicable Indian data protection laws.

13. Terms Modifications & Updates

Nexilra Technologies reserves the right to modify these Terms & Conditions at any time to reflect changes in our services, legal requirements, or business practices. All changes will be posted on this page with an updated effective date.

Notification Process

Significant changes will be communicated to existing clients via email or through our client portal. Continued use of our services after modifications constitutes acceptance of the updated terms.

14. Governing Law & Jurisdiction

These Terms & Conditions are governed by and interpreted in accordance with the laws of India. Any disputes, claims, or legal proceedings arising from or related to these terms or our services shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

Dispute Resolution

We encourage resolving disputes through direct communication and mediation before pursuing legal action. Alternative dispute resolution methods may be considered upon mutual agreement.

15. Contact Information

For any questions, clarifications, or concerns regarding these Terms & Conditions, contact our team: